Castle Young People’s Service

The Castle Service provides accommodation and support for young people aged 16-25 who are homeless or at risk of becoming homeless.

  • Housing
  • Mental Health
  • Young people & family

We’re here to help

The Castle Service works with other providers of young people’s supported accommodation in Cambridge which form the Young Futures Partnership (YFP) and includes Riverside, Cambridge Housing Society, Orwell and YMCA Trinity. 

Each placement at the Castle Service can last up to a maximum of 2 years. In situations where a positive move on is not achievable, a placement extension is discussed with the person we support and their support team. Generally, placement extensions will be agreed on a 3-month rolling basis with a clear monitoring agreement in place highlighting what needs to be achieved in this time. 

Each person we support in the service has an assigned Recovery Worker who they are expected to meet with weekly (minimum). This may be more at the beginning of a placement or at times when needs are deemed to be higher. Each individual will agree a support plan with their Recovery Worker which lists goals that they would like to work on. Support plans are reviewed at least 3 monthly or when required. 

In particular, the service assists Young People to learn the skills they need to: 

  • Budget successfully to pay rent and other living expenses 
  • Deal with the expectations of statutory and non-statutory agencies 
  • Apply for and manage benefit claims/payments to maximise their income 
  • Complete forms and paperwork associated with living independently 
  • Build positive relationships with their neighbours and local community 
  • Keep their home clean and tidy and safe 
  • Use and maintain equipment in their home 
  • Access and participate in services in their local community 
  • Access training, education and employment to enhance their life chances 
  • Manage their sexual health and sexual relationships 
  • Maintain contact with local mental health services and the Council to develop a coordinated plan whilst they are living in the Service and in preparation for their move to permanent accommodation 
  • Work on their emotional need and coping strategies 
  • Respond to crisis situations. 

Who is this service for

  • Young people aged 16-25 in Cambridge who are homeless or at risk of becoming homeless.

Get support

Get in touch with the team using the details on this page to chat through how we can support you.  

All referrals for supported accommodation for young people will come to the Young Futures Partnership, who will complete a trauma-informed assessment, and work with the referred young person to find the most suitable accommodation for them. 

If you are a young person who wants to self-refer, please contact Centre 33 or Cambridge City Council who can make a referral on your behalf. 

Where are we?

23 Signet Court Swann Road Cambridge Cambridgeshire CB5 8LA

Opening times

  • Mon: 9am-5pm
  • Tues: 9am-5pm
  • Wed: 9am-5pm
  • Thurs: 9am-5pm
  • Fri: 9am-5pm
  • Sat: Closed
  • Sun: Closed

Call us

01223 566737